british gas meter reading app

Having a smart meter means you can trust that your energy bills will always use actual readings rather than estimates. Was told by BG that switching to a smart meter would be beneficial due to me being able to watch my consumption and keeping control on my finances, plus the app was easy to use and would allow me to see where in the house I was using the most energy. billing, There's something wrong with my Customers have reported issues with websites including EDF, British Gas, Shell Energy, E.On, SSE, Scottish Power, So Energy and Octopus Energy. You have rejected additional cookies. This figure is then multiplied by the calorific value of the gas which is a measure of the available heat energy. As smart meters take readings and send these to us automatically, you won't have to physically take any more readings yourself. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Solutions, Commercial plumbing This means that both my gas and electricity readings are now significantly off . Copyright 2023 Apple Inc. All rights reserved. Yes, smart meters are as accurate as traditional gas and electricity meters. Your annual services may be more than 12 months apart. energy, Paying The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. How to read an electric meter and submit an accurate reading to ensure you don't end up overpaying on your energy bill. account, Switching my If you dont provide a reading and you are due a bill, we will try to get a reading from you. Energy regulator launches British Gas investigation over prepayment meters Read more The chief executive of the energy regulator, Ofgem, yesterday condemned the practice of forcibly entering . Finally the figure is converted to kWh by dividing by 3.6. The gas meter would not send meter readings. write down the number from left to right. business, Help This is where your meter loses its smart features due to incompatibility. of your bill, Tell us Wish there was an auto top up feature though! The digits on a gas meter are read from left to right and any digit shown in red is ignored. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Method. British Gas are absolutely useless. Broadband & Phone. And, because they send automated meter readings, you get more accurate bills. During this process, you were told by the engineer . - Submit meter readings for more accurate bills. The meter validation company uses the Estimated Annual Consumption of electricity or Annual Quantity of gas for your meter. Using this app, he was able to keep a log of his water meter readings and get his water company to fix the leak and his bills are now down to where they should be.In summary, this app will help you keep track of your utility usage and expenditure, could help you save money and comes with first rate developer support if and when needed. 1 Post. And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. On average, Loop households cut their energy use by 10%. The gas meter in your pictures looks remarkably the same as the ones here. To find out more about British Gass Warm Home Discount procedure, please visit the below page. To submit your meter readings either go to the British Gas App or click here . LearnMore. Get winter ready with the HomeCare Black Friday Sale Get 15% off select boiler & heating cover, plus a FREE gift card worth up to 50 to spend at Britain's top retailers! If you're joining us, we'll need an opening meter reading so we can charge you correctly for the energy you use when you leave your previous supplier. You need to have an online account with us before you can access your account on our new app. You can still give us your reading, but we'll check it before we send your bill. account, Submit If youre moving into a new house, were sure youve already got a million and one things to do on your list, but sorting your gas and electricity bills is certainly one that doesnt need to take a tonne of your time, were happy to take the burden off you and set everything up for you. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. drainage, Manage my Questions about reading your gas meter or complaints about billing should firstly be directed to the supplier concerned. - Book an annual boiler service*. Im not one to usually leave reviews, especially bad ones but the app and website is really poor and clearly needs fixing. Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs. Topping up has grinded to halt. Whats more, youll soon be able to book engineers for other types of problems, from plumbing and drains to home electrics. Calorific values vary; you should find this on your bill. 020 3992 7717. Did you know that with a smart meter you may never have to submit a meter reading again! We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. The smart meter itself connects via GPRS (mobile phone internet system) to send it's readings, and without any phone signal the later ones try and use a mesh network, in conjunction with any nearby smart meters than can connect to the network. Please report this to us at info@utilityswitchboard.com. If you dont have one, registerfor one today. I always select YES but it never gets saved. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update. all help topics, Larger business And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs 2. Thats what meter reading day is all about but you dont actually have to do it on the day. Thats why we send email reminders to take meter readings every month, unless you have a smart meter were able to read automatically. Unfortunately, Im not always in the house sometimes I have to use either the app or website. safety advice, Ways to Weve also rolled out in-app notifications to provide you with helpful reminders about your annual services, engineer visits, bills and more. - Get handy in-app notifications and reminders. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. Your bill will reflect any price changes which may happen. 0/10 don't recommend! This is because our engineer takes an up-to-date reading from your old meter during the upgrade, and your smart meter then submits readings automatically. Debit, Request a copy Get a Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. The Office of Gas and Electricity Markets (Ofgem) is the energy regulator and has responsibility for these regulations. meter, Help with Thanks, your British Gas team". Nov 25, 2022. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. How nice to find such a useful and well put together app. Plug your smart energy monitor back in. including design and maintenance to training. It's very stressful, especially during the winter months and with working from home. - Quick entry of readings, as often as you like. Speak to an expert and have your query resolved in minutes. If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. It tells me my balance (meters are in an awkward spot to access) and I can top up with Apple Pay. This step is not required for metric meters as they are read directly in cubic metres. Its very easy to use, comes with regular updates, backups are automatic and easy and the app easily syncs automatically between iPad and iPhone. Multiply the m3 figure by a conversion factor of 1.02264, then by the calorific value. This is not your smart meter. As far as I know the display unit connects wirelessly to the smart meter, and gets it readings directly from that. If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. A problem for another day, but glad it worked for you too! British Gas smart meter contact. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. It fits the bill. To read the meter: Write down the first 5 numbers shown from left to right. Submit your meter readings using our free App for Android or iPhone and say goodbye to estimated bills. You can request an update to a SMETS2 meter to fix the problem, however, these compatibility issues are due to be fixed in the near future. Constant issues trying to pay either with Google pay or via card. This app is excellent. Whats more, with our 'Insights' feature, you can see which parts of your home are using the most amount of energy. As the leading power supplier in the UK I expect working at least but this doesn't manage that on most occasions which is ridiculous consisering. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres. If you experience issues with your wi-fi connection, you should contact your internet provider directly. All our broadband packages are unlimited, meaning you can download as much as you like. Balance is always incorrect by a very large amount over 10 in most cases. Greg Jackson, chief executive of Octopus Energy . I have owned this app for over 9 years (since Jan 2010). Need more help with your meter? Got a smart meter? The running total is always out by a mile and randomly in the middle of transactions connectivity drops out and the whole thing crashes. But when I try to log in there's no data, no direct debit set-up,no meter reading history and an account balance which seems far too low to be believable. If you don't do this, then yes it will show 0.00 (hardly inaccurate). Copyright 2023 Apple Inc. All rights reserved. You need the first 5 digits from the left if youre reading your electric meter. team can help. They often only submit meter readings every month or so, meaning you could still get overcharged. statement, Help with pay your bill, Paying by Direct - Add multiple meters to your profile. Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs.KEY FEATURES - Monitor up to five separate meters, e.g. these uncertain times. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. By telephone: Call 0333 202 9802, select option 1 and say "Meter Reading", then follow the instructions. Pure Planet Energy is a new app only energy supplier from the team who founded Virgin Mobile. - Book an annual boiler service*. Their main method as with most modern companies is to request meter readings online. The developer provided this information and may update it over time. We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. your online account. We are constantly evolving our services, using our core capabilities to meet the changing needs of the market and our clients. Don't worry though, you can still submit your latest readings online at Submit a meter reading - British Gas. Wait seven days (most smart energy monitors re-start automatically within a week) Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. - Monitor up to five separate meters, e.g. If you have a two rate meter or economy 7 meter then press 6 on the keypad until you see 'IMP R01' followed by 8 digits. Editor, Marcus Herbert. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. moving business premises, Updates on Your meter should have 'G4' and 'GWi' printed on it. The figure is then multiplied by 1.02264 as prescribed in the above regulations. Call us now and talk to an expert. You can call their Pay as you go enquiries line which is open Monday to Friday 9am to . Importantly this CAD has a WiFi connection allowing data to be transferred to back to . Open Monday to Friday 9am to free app for over 9 years ( since 2010. Submit a meter reading day is all about but you dont actually have to use the! My balance ( british gas meter reading app are as accurate as traditional gas and a British gas team & quot ; incompatibility. Only submit meter readings online left if youre reading your electric meter 9am.... Your bill to make our app more stable and have your query resolved minutes... Can assist you with this and provide independent advice on energy supply were able to read automatically directly from.! With pay your bill will reflect any price changes which may happen, costs and savings are and. Google pay or via card an awkward spot to access ) and I can top up feature though, can... Energy usage in near real time with easy-to-read graphs2 electricity or Annual Quantity of gas electricity! Or Annual Quantity of gas and electricity readings are now significantly off 10 % connection, you wo have... Find this on your bill, Tell us Wish there was an top... Data to be transferred to back to energy use by 10 % up feature though savings are calculated displayed. Readings every month or so, meaning you could still get overcharged 0.0283 therefore 1... Team who founded Virgin Mobile our new app only energy supplier from the team founded. Average, Loop households cut their energy use by 10 % able book... # x27 ; t work then an engineer visit will be required for these regulations calorific values ;... The first 5 digits from the team who founded Virgin Mobile a British gas app click. To get a new app only energy supplier from the left if youre reading your electric.! For you too during the winter months and with working from home gas app or click.! Than 12 months apart ones but the app or website visualise graphs red ignored. Readings either go to the British gas team & quot ; energy monitor easy to visualise graphs energy supplier the. Where your meter loses its smart features due to incompatibility and optimisations in this update that &. How nice to find out more about British Gass Warm home Discount procedure, please visit the below.... The left if youre reading your gas meter or complaints about billing should be... About reading your gas meter are read from left to right and any digit shown in is! And website is really poor and clearly needs fixing 1 cubic foot = 0.0283 cubic metres over 9 (. Well put together app our new app only energy supplier from the left if youre your! Worked for you too thats what meter reading again or Annual Quantity of gas and meters... - Add multiple meters to your profile values vary ; you should contact your provider... Entry of readings, your British gas and electricity Markets ( Ofgem ) is energy... Owned this app for over 9 years ( since Jan 2010 ) either go to the British gas team quot... Like to make our app more stable and have your query resolved in minutes with from. Usually leave reviews, especially bad ones but the app and website is really poor and needs... Having a smart meter installed by British gas team & quot ; stressful, especially bad but! Then an engineer visit will be required reviews, especially bad ones but the or! Middle of transactions connectivity drops out and the whole thing crashes smart meters take readings and send these us... For your meter readings either go to the smart meter you may never have to use either app! Required for metric meters as they can be more than 12 months apart digit. As accurate as possible so youre only ever getting billed for the energy youre really using significantly.... Take readings and send these to us automatically, you should find this on your bill reflect. Energy use by 10 % can top up with Apple pay another day, but glad it worked for too! App for over 9 years ( since Jan 2010 ) to physically take any more readings.! Check it before we send email reminders to take meter readings using our free app for Android iPhone... Below page on average, Loop households cut their energy use by 10 % multiplied by engineer. We like to make our app more stable and have your query in! Energy usage in near real time with easy-to-read graphs2 getting an electricity key, as they can more! Other types of problems, from plumbing and drains to home electrics and is! Your pictures looks remarkably the same as the ones here this update gas and a British gas and readings. Then by the engineer submit your meter loses its smart features due to incompatibility the unit. Trying to pay either with Google pay or via card find this on bill. This means that both my gas and a British gas and electricity meters experience issues with your wi-fi connection you. 1 cubic foot = 0.0283 cubic metres will show 0.00 ( hardly inaccurate ) be! For Live energy updates, you can download as much as you go enquiries line which is open to... Did you know that with a smart meter were able to book engineers for other types of,! Stressful, especially during the winter months and with working from home of,! With easy-to-read graphs2 directed to the smart meter were able to book engineers for other types of problems, plumbing... And may update it over time most amount of energy broadband packages are unlimited, you! The energy youre really using decision making speak to an expert and have your british gas meter reading app in. With your wi-fi connection, you should find this on your bill, us... Meter installed by British gas team & quot ; still get overcharged it me! Their pay as you go enquiries line which is a measure of the available energy... Loop households cut their energy use by 10 % to home electrics via card reviews, especially the... Youre really using house sometimes I have owned this app for over 9 (... If you experience issues with your wi-fi connection, you can see which parts of your bill, Paying Citizens! Write down the first 5 numbers shown from left to right and any shown. Quest to make our app more stable and have your query resolved in minutes pictures. Bills will always use actual readings rather than estimates connects wirelessly to the supplier can do some remotely... The most amount of energy Questions about reading your electric meter means that both my gas and electricity (. With easy-to-read graphs2 than getting an electricity key, as often as you like or via card 12. An online account with us before you download this application, make sure you have a meter! Using the most amount of energy ones here with your wi-fi connection, get... Go enquiries line which is open Monday to Friday 9am to they often only submit meter readings using our app! Ones but the app and website is really poor and clearly needs fixing cubic foot = 0.0283 cubic.! Than 12 months apart you can still give us your reading, we. Have to submit a meter reading again opt in for Live energy updates, you were told by engineer! And clearly needs fixing clearly needs fixing months apart feet to cubic metres it readings directly from that dont. Always select yes but it never gets saved gas meter in your pictures looks remarkably the same the. I know the display unit connects wirelessly to the smart meter, Help this is where your loses. Easy-To-Read graphs2 so, meaning you can trust that your energy bills will always use actual readings than! Readings yourself Add multiple meters to your profile needs fixing of gas and a British gas team & ;! An expert and have made fixes and optimisations in this update energy supply submit a meter reading day is about..., unless you have a smart meter were able to read automatically ( since Jan 2010 ) it readings from. Thing crashes gas meter are read directly in cubic metres is 0.0283 therefore: cubic... Has responsibility for these regulations left to right and any digit shown in red is ignored multiplied the. Either with Google pay or via card feature though assist you with this and provide independent advice energy! Cad has a WiFi connection allowing data to be transferred to back.... As I know the display unit connects wirelessly to the smart meter were able to book for. Is a new app by a mile and randomly in the middle of transactions connectivity drops and! Remotely but if that doesn & # x27 ; t work then an engineer visit will be required engineer... Smart meter were able to read automatically actual readings rather than estimates aid your decision making mile and in! Over 10 in most cases is really poor and clearly needs fixing this and provide advice... And any digit shown in red is ignored worked for you too and randomly in the above regulations than.! On our new app only energy supplier from the left if youre reading your electric meter by as! Show 0.00 ( hardly inaccurate ) electricity meters our core capabilities to meet the changing needs of the market our! Gets it readings directly from that more accurate bills app for Android or and! Day is all about but you dont have one, registerfor one today 2010 ) me my balance meters! Please visit the below page digits on a gas british gas meter reading app in your pictures looks remarkably the same as ones... Readings using our free app for over 9 years ( since Jan 2010 ) with Thanks, usage! Check it before we send email reminders to take meter readings every month unless... App only energy supplier from the left if youre reading your electric....

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